Subprocessors
Effective 11 August 2026 · Last updated 24 September 2026
Overview
When DeskNova uses third-party service providers ("subprocessors") to process personal data on behalf of workspace customers, we remain responsible for that processing under our Data Processing Agreement and applicable law.
This list applies to the managed DeskNova offering.
Subprocessor list
| Subprocessor | Description of processing | Location of processing |
|---|---|---|
| Hetzner | Application hosting (VPS) | Germany (nbg1) |
| Cloudflare | DNS, CDN/tunnel, object storage (R2), transactional email relay | European Union |
| Stripe | Payment processing | United States |
| OpenAI | AI inference (DeskNova-funded generations and embeddings, when enabled) | United States |
| Anthropic | AI inference (DeskNova-funded generations, when enabled) | United States |
| AWS (Bedrock) | AI inference (DeskNova-funded generations, when enabled) | Germany (eu-central-1) |
| PostHog | Product and marketing analytics | European Union (eu.posthog.com) |
| Backblaze B2 | Secondary database backup | European Union |
Changes to subprocessors
We may update this list when we add or replace infrastructure or service providers. Workspace customers will receive at least 30 days' notice before a new subprocessor begins processing Customer Personal Data, with objection rights as described in the DPA.
Contact
Questions about subprocessors can be sent to [email protected].