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Solutions · Startups

Run support like a team of ten,
staffed by two.

Solo starts you with email, live chat, a help center, and Copilot drafts for one flat seat price — add teammates and channels the moment you need them, not before.

Start free trial View pricing
  • From $5/agent/mo, billed annually
  • No credit card for the 14-day trial
  • Add channels without re-platforming

Included from day one

Solo isn't a trimmed-down plan — it's a complete desk.

Straight from the current plan catalog, this is everything a single agent gets on Solo.

  • Email
  • Help center
  • AI deflection on the widget
  • Live chat
  • AI Copilot drafts
  • Reporting & analytics

Inside the inbox

One inbox is plenty when it's just you.

Every conversation, plus a Copilot draft grounded in your own docs, in a single view — no admin console to configure before you can answer your first ticket.

app.desknova.io/inbox
Y
You 1 agent seat · Solo
  1. RA
    R. Alam 6m

    Can I get a refund for the annual plan?

  2. TN
    T. Ng 22m

    Widget won't load on Safari — any fix?

  3. JO
    J. Ortiz 1h

    Loving the product! Quick question about…

Copilot

Drafted a refund policy reply from your billing docs — review before sending.

Upgrade path

Upgrade when the team does, not on a schedule.

Nothing about Solo locks you in — the same conversation model carries forward as you add agents, channels, and routing rules.

Growth path upgrade when you need it, not before
  1. Day 1

    Email + live chat, one agent

    Solo plan. Help center and Copilot drafts included from the start.

  2. Month 2

    Add teammates and social channels

    Move to Starter for WhatsApp, macros, and automations. Telegram, Instagram, and Facebook connectors coming soon.

  3. Month 6+

    SLAs, custom roles, and audit logs

    Move to Pro once you need routing rules and governance for a bigger team.

Who it's for

Built for teams that need a desk running before headcount does.

A quick, honest read on who gets the most out of DeskNova as a startup today.

Reach for DeskNova if

  • Founders who need a help desk live today without hiring an admin
  • Two-person teams that need AI drafting help to keep up with volume
  • Teams that want to start small and add agents or channels later without switching tools

Look elsewhere if

  • Teams that already need custom roles, audit logs, or SLAs — start on Pro instead
  • Teams needing WhatsApp from day one — that's Starter and above (Telegram, Instagram, and Facebook coming soon)
  • Anyone wanting a fully autonomous bot with no review step

Start on Solo

Get a help desk live before your next release.

No credit card for the 14-day trial. Cancel or change plans any time as the team grows.

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