Cookie Policy
Effective 11 August 2026 · Last updated 24 September 2026
Scope
This Cookie Policy describes how DeskNova (operated by Techlyft Pty Ltd)
uses cookies and similar technologies on desknova.io and
related services, including the marketing site at www.desknova.io and
the product application at app.desknova.io.
It should be read together with our Privacy Policy.
What are cookies?
Cookies are small text files stored on your device when you visit a website or use a web application. Similar technologies (such as local storage used for the same purpose) are treated the same way in this policy.
Cookies we use
| Cookie / name | Purpose | Duration | Type |
|---|---|---|---|
session (product app) | Keeps you signed in to your workspace | Session / configurable TTL | Strictly necessary |
csrf_token (product app) | Protects state-changing requests against cross-site request forgery | Session | Strictly necessary |
| Help preview cookie (docs) | Allows authorized preview of unpublished help-center content in docs | Session / short-lived | Strictly necessary |
| PostHog cookies (EU cloud) | Product and marketing analytics via eu.posthog.com | Varies (typically up to 1 year) | Analytics — consent where required |
Analytics (PostHog)
We use PostHog on the EU cloud (eu.posthog.com) on both the
marketing site and the product application to understand usage and improve the Service.
PostHog is listed on our Subprocessors page.
Where required by law (including in the EU and UK), we request your consent before setting non-essential analytics cookies. You may withdraw consent at any time through the cookie preferences on our site or by contacting us.
Managing cookies
Strictly necessary cookies are required for sign-in and security; blocking them will prevent you from using the product. You can control cookies through your browser settings and through our cookie preference controls where available. Withdrawing analytics consent does not affect strictly necessary cookies.
Changes to this policy
We may update this Cookie Policy when we add or remove cookies. For material changes, we will provide notice through the Service or by updating this page with a new effective date.
Contact
Questions about cookies can be sent to [email protected].